#NkwaGeng💚 We are excited to announce some new updates for the Nkwa mobile application. These updates are game changers and we are not just saying that.
We have been paying attention to your comments and recommendations all along, and we have incorporated them to create an upgraded version of the Nkwa app. You will love it!
The new Nkwa app comes with changes you will enjoy. Below are some of the areas we decided to add some magic to
1. User interface and experience😎: we noticed that many of our customers had trouble navigating the current app and understanding what to do. In this new app, we are adopting a guided approach for our customers. First, we made the app interface visually appealing, then we made the experience simple so you can easily understand what to do and find your way around.
2. Naming 🏷️: We received a lot of complaints from customers requesting to transfer their savings from personal savings to goal savings or vice versa. We realized they were mistaking their saving locations because of the similar names of the features; so we decided to differentiate features by giving them distinctive names.
- Goal savings = “Goals”,
- Personal savings = “Reserves”
- Interest = “Cash bonus”
3. Personal Goals (now Goals) 🎯: we created the Nkwa app to help you manage your money in a disciplined manner so you can achieve the things that matter to you. In that light, we are going to give you more control over your money in the new app. We made some changes to goals savings
- You can now access more “interests”/cash bonuses when you save for longer periods. We have created custom interest rates for given durations.
- Goals are much more realizable when they can be visualized. In the new app, you will be able to add a photo to your goal.
- To help you remember to save money for your goals, you can now set Reminders for each saving goal.
- If you just can't resist breaking your goals, worry no more, you can now Lock a savings goal. This will permit withdrawal from this goal to be available only on the set withdrawal date.
- Because we truly care about you realizing the goals you have set for yourself, we have made our rules tighter so that those who are disciplined and reach their goals are greatly rewarded. So, in the new app, to benefit from interest-now “cash bonuses” and free withdrawals you have to reach your savings target amount and withdrawal date as well. If not, you will lose the accumulated cash bonuses on your savings and will have to pay the transaction processing fee (fees for sending or receiving money through mobile money) for the total money you saved.
- If you break a savings goal, unlike before when we would pay you the accumulated interest on your savings, in the new app you will lose all the accumulated interest now “cash bonus”
4. PIN 🤫: To assist you to secure your funds and data, we have made it mandatory to enter a Pin before accessing certain sensitive areas of the app. This includes adding a mobile money wallet, resetting your password, making a withdrawal, etc. Through the pin, only you will be able to access your account and perform the transactions you want.
5. Nkwa Flip 🤑: In the current app, transfers from Nkwa Flip are only to saving goals & a mobile money account. In the new app, you can now transfer money as well to your personal savings account (now “Reserves”).
6. Bug Fixes 😇: We can't even list them. We fixed a lot of things that crashed or malfunctioned in the current app. This new app should be smoother than silk. You will love it.
7. Revenue Model & Regulatory Compliance 🜲: We are now a registered financial cooperative with board of directors (Coop-BOD) affiliated with RAINBOW CAM in accordance with regulation N°01/17/CEMAC/UMAC/COBAC. We also temporarily dropped our interest rates to 3.5% per annum; in response to economic conditions but in anticipation of something better — stay tuned😉
That's not all, there is more in stock. Just stay tuned! 👂🏾
